Mays' parents, Viveca and Michael Mays, worked as an artist and in the military, respectively. She grew up in New York City until 2003 when her family moved to Moreno Valley, California, where she graduated from Vista del Lago High School. Her older brother Jeryn is also an actor.
While best known for her role as Riley Davis on the 2016 TV series MacGyver, Mays has played in television series including as Shaina in the Nickelodeon series Gullah Gullah Island and as Robin Dixon, the daughter of Marcus Dixon, Carl Lumbly's character in Alias.
Her other television credits include Ned's Declassified School Survival Guide, Everybody Hates Chris, True Jackson, VP, Zeke and Luther, Big Time Rush, Victorious and The Vampire Diaries.

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