She served in the Peace Corps volunteer in Panama and Nicaragua.
Her professional positions include assistant commissioner for central library services at the Chicago Public Library; executive director of the Virginia Commonwealth University libraries; and associate library director at Trinity University in San Antonio, Texas. She has also served in several positions at the University of Illinois at Chicago.
Ford was Director of Mortenson Center for International Library Programs at the University of Illinois at Urbana-Champaign Libraries from 2003 to 2014.

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