Ward began as a reporter at The Industry Standard, on the then emerging Internet economy in 1997. Ward joined Popular Science as deputy editor in 2006. In 2012, he succeeded the prior editor-in-chief, Mark Jannot. Later that year he was named one of the "Most Intriguing People in Media" by MIN.
Ward hosted The Truth About Traffic on the Discovery Channel in 2009, and was a correspondent for Neil DeGrasse Tyson on NOVA ScienceNow on PBS in 2010. In 2012, Ward hosted two shows for the National Geographic Channel: a one-hour special, American's Money Vault, and a second one-hour special, Top Secret. In 2013, Ward left Popular Science to join Al Jazeera America, a cable news network launched that same year, as the channel's science and technology correspondent. After the shutdown of the channel he was retained by Al Jazeera for Al Jazeera English. In December 2018 he began as technology correspondent on NBC News, reporting for Nightly News, TODAY, and MSNBC as part of NBC's Business and Technology Unit.

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