RACC Buyer & Community Agreement

Last updated: July 14, 2026  ·  Effective: July 14, 2026

Version 2026-07-14

This RACC Buyer & Community Agreement (the “Agreement”) is a binding contract between you (“Buyer,” “member,” “you,” or “your”) and Real Autograph Collectors Club (“RACC,” “we,” “us,” or “our”), the operator of racctrusted.com and the Real Autograph Collectors Club community, including our Facebook group. It governs your buying activity and your participation in the RACC Community. This Agreement is in addition to our general Terms of Service and Privacy Policy; if there is a conflict with the general Terms of Service as to buying or community conduct, this Agreement controls. By buying from a RACC seller, participating in the Community, or using RACC to find or contact sellers, you agree to every provision below.

1.Definitions

• “Community” — the RACC websites (including racctrusted.com), the RACC Facebook group and official RACC social channels, and any RACC forum, comment thread, listing, drop, ISO/Want-Ad, or event.
• “Seller” — a Verified Seller, Trusted Seller, or other person offering an Item in or through the Community.
• “Item” — any autograph, signed photo or object, memorabilia, or related good offered or sold.
• “TPA” — a legitimate third-party authentication company such as Beckett Authentication Services (BAS), PSA/DNA, JSA (James Spence Authentication), AutographCOA (ACOA), or another reputable authenticator.

2.Eligibility

You must be at least 18 years old (or the age of majority where you live) and able to form a binding contract to buy or participate in the Community. You are responsible for the accuracy of your account information and for activity under your account.

3.RACC’s role — not a party to sales

RACC provides a community, a seller directory, a vetting program, and reputation features. RACC is a venue and information service only. We are not the seller, buyer, agent, broker, escrow holder, authenticator, insurer, or shipper for any transaction, and we do not take possession of Items or handle the funds for sales. When you buy, your contract is directly with the Seller, who alone is responsible for the Item, its authenticity and description, payment handling, delivery, returns, and after-sale conduct. Any vetting, badge, ranking, or feedback RACC displays is a community-reputation signal only and is not a warranty, certification, endorsement, or assumption of responsibility by RACC.

4.No authenticity guarantee — do your due diligence

RACC does not authenticate Items and makes no representation, warranty, or guarantee of authenticity for anything sold by any Seller, at any tier. Autograph authenticity is a matter of opinion and risk, and even vetted Sellers can be mistaken or dishonest. Before buying, you are responsible for evaluating the Item and the Seller, asking questions, reviewing photos and provenance, and — especially for higher-value Items — obtaining or independently verifying certification from a legitimate TPA of your choosing, such as Beckett Authentication Services (BAS), PSA/DNA, JSA, or AutographCOA (ACOA), among others. A certificate of authenticity is one data point, not a guarantee; verify who issued it. You buy at your own risk.

5.Your responsibilities as a Buyer

• Read the listing, ask questions, and confirm price, condition, authentication status, shipping, and the Seller’s return policy before you pay;
• Keep records of your communications, payment, and the listing;
• Use safe, traceable payment methods (see Section 6) and follow their requirements;
• Inspect the Item promptly on arrival and raise any problem with the Seller quickly and in good faith; and
• Treat Sellers and members honestly and lawfully.

6.Payments & buyer protection

You pay Sellers directly; RACC does not process or hold your funds. We strongly recommend using traceable payment methods that provide buyer protection (for example, PayPal Goods & Services) and keeping all records. Paying by “friends and family,” gift cards, wire, cryptocurrency, or other irreversible methods removes your protections and is at your own risk. If a Seller pressures you to use such a method or to transact off-platform to avoid protections, that is a red flag — decline and report it. RACC is not responsible for any payment, loss, or the acts of any payment provider.

7.Community & Facebook group rules

Your participation in the RACC Facebook group and other Community channels is governed by this Agreement, the posted group rules, and Facebook’s own terms. You agree to be honest and civil; to follow ISO/Want-Ad and buying-post rules; and not to harass, threaten, dox, defame, spam, scam, or discriminate against members, post unlawful or infringing content, or use the Community to defraud anyone. Honor deals you make. Violations may result in removal from the group and the Community. RACC is not affiliated with or endorsed by Facebook/Meta.

8.Feedback

If you leave feedback, it must be honest and based on a genuine transaction. You will not post false, fake, or retaliatory feedback, and you will not use feedback (or the threat of negative feedback) to extort a refund, discount, free item, or other concession from a Seller. Feedback you submit is subject to Section 13 and may be moderated or removed by RACC.

9.Chargebacks & payment disputes

Filing a fraudulent, abusive, or bad-faith chargeback or payment dispute — for example, claiming an item never arrived when it did, disputing a charge for an Item you keep, or reversing payment to avoid paying — is prohibited (“friendly fraud”). Such conduct is a material breach and grounds for removal from the Community and a permanent ban, and Sellers may pursue their own remedies against you. You agree to cooperate in good faith with the Seller, the payment processor, and, where applicable, RACC in resolving any dispute.

10.Disputes with sellers

Any dispute about an Item or a transaction is between you and the Seller. RACC is not a party and has no obligation to investigate, mediate, refund, or resolve it, and RACC does not provide a buyer-protection or money-back program. RACC may, at its discretion, look into reports and take action against a Seller under our agreements (including delisting, banning, or publishing a warning), but doing so does not make RACC responsible for your transaction or its outcome, and any remedy for your loss is against the Seller and/or your payment provider, not RACC.

11.Prohibited buyer conduct

You will not: defraud, deceive, threaten, harass, dox, or discriminate against any Seller or member; commit non-payment, payment reversal abuse, or friendly fraud; extort Sellers via feedback or threats; misrepresent an Item you later resell; use the Community to source targets for a scam; create duplicate or straw accounts or evade a ban; scrape or misuse RACC data or member information; or violate any law or third-party right.

12.Reporting

Help keep the Community safe: if you encounter a scam, a fake, a bad actor, or an Item you believe is inauthentic or misdescribed, report it to RACC through the profile reporting tools or at legal@raccweb.com. Reports should be truthful and in good faith. RACC may act on reports at its discretion but is not obligated to.

13.Your content

You are responsible for content you post (feedback, comments, images, messages). You grant RACC a non-exclusive, worldwide, royalty-free license to host, store, display, reproduce, and moderate your content as needed to operate and promote the Community. You will not post content that is unlawful, infringing, defamatory, deceptive, or that violates another’s rights. RACC may moderate, remove, or retain content at its discretion.

14.Enforcement

If RACC determines, in its sole and reasonable discretion, that you have breached this Agreement or created risk to the Community, RACC may, with or without notice and in any combination: warn you; suspend, restrict, or terminate your account; remove your content; remove or ban you from the RACC Facebook group and other Community channels; impose a permanent ban on you and any related or successor accounts; and publish a factual notice or warning about abusive conduct (such as friendly-fraud chargebacks or scams) and share information with Sellers, payment processors, marketplaces, or law enforcement where warranted to protect members. You agree that RACC’s good-faith publication of truthful information about member conduct is a legitimate protection of the Community, and you waive related claims to the fullest extent permitted by law. These remedies are cumulative and in addition to any other rights.

15.Disclaimers

The community and all related features are provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. RACC does not warrant the authenticity, quality, legality, or safety of any item, any seller, or any buyer, that the service will be uninterrupted or error-free, or that any listing, ranking, badge, or feedback is accurate or reliable.

16.Limitation of liability

To the maximum extent permitted by law, RACC and its owners, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any lost profits, data, goodwill, or the price of any item, arising out of or relating to this Agreement, the Community, or any transaction, even if advised of the possibility. To the maximum extent permitted by law, RACC’s total aggregate liability for all claims relating to this Agreement or the Community will not exceed one hundred U.S. dollars (US$100). You understand that RACC does not receive the purchase price of your transactions and is not responsible for them. Some jurisdictions do not allow certain limitations, so parts of this may not apply to you.

17.Release

Because RACC is not a party to your transactions, you release RACC and its owners, officers, employees, and agents from all claims, demands, and damages of every kind, known and unknown, arising out of or connected with any transaction, Item, or dispute between you and a Seller or any other member or third party. If you are a California resident, you waive California Civil Code § 1542 (and any similar law), which says a general release does not extend to claims the releasing party does not know of or suspect to exist in their favor at the time of the release.

18.Indemnification

You will defend, indemnify, and hold harmless RACC and its owners, officers, employees, contractors, and agents from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your content, your conduct in the Community, your transactions, your breach of this Agreement, or your violation of any law or third-party right.

19.Dispute resolution & arbitration

Any dispute, claim, or controversy between you and RACC arising out of or relating to this Agreement or the Community that is not resolved informally will be resolved by final and binding individual arbitration, administered by a recognized arbitration provider under its consumer rules, rather than in court, except that either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court to protect intellectual property or stop misuse. Before starting arbitration, you agree to first contact us at legal@raccweb.com and attempt to resolve the dispute informally for at least thirty (30) days.

Class-action waiver. All disputes will be brought only in your or RACC’s individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any class or representative proceeding. You and RACC waive any right to a jury trial. If this waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court.

Governing law & venue. This Agreement and any dispute are governed by the laws of the State of Connecticut and, where applicable, the Federal Arbitration Act, without regard to conflict-of-laws rules. Any arbitration will be seated in, and any permitted court action will be brought exclusively in the state or federal courts located in, Connecticut, USA, and you consent to their personal jurisdiction, except where prohibited by law.

20.Changes to this Agreement

We may update this Agreement from time to time. When we make a material change, we will update the “Last updated” date and version above and may notify you through the Community or by email, and we may require you to re-accept the current version to keep participating. Your continued use of the Community after a change takes effect constitutes acceptance of the revised Agreement. Each acceptance is recorded with its version, date, and other details for our records.

21.General terms

• Entire agreement. This Agreement, with the Terms of Service and Privacy Policy, is the entire agreement between you and RACC about buying and community participation on this subject.
• Severability. If any provision is held unenforceable, the rest remains in effect.
• No waiver. Our failure to enforce a provision is not a waiver of it.
• Assignment. You may not assign this Agreement without our consent; RACC may assign it.
• Notices. We may give notice through the Community or to the email on your account; you may reach us at legal@raccweb.com.
• Survival. Provisions that by their nature should survive termination do so.

22.Acknowledgment

By buying from a RACC Seller or participating in the Community, you acknowledge that you have read, understood, and agree to this Buyer & Community Agreement, including the arbitration and class-action waiver in Section 19, and that RACC is not a party to your transactions, makes no guarantee of authenticity, and offers no buyer-protection or money-back program. Your electronic acceptance is as legally binding as a handwritten signature.