RACC Seller Agreement
Last updated: July 14, 2026 · Effective: July 14, 2026
Version 2026-07-14
This RACC Seller Agreement (the “Agreement”) is a binding contract between you (“Seller,” “you,” or “your”) and Real Autograph Collectors Club (“RACC,” “we,” “us,” or “our”), the operator of racctrusted.com and the Real Autograph Collectors Club community, including our Facebook group. It governs your participation in the RACC Verified Seller and Trusted Seller programs and your offering, advertising, or sale of autographs and memorabilia anywhere within the RACC community. This Agreement is in addition to our general Terms of Service and Privacy Policy; if there is a conflict between this Agreement and the general Terms of Service with respect to selling activity, this Agreement controls. By applying to become, or continuing to participate as, a Verified or Trusted Seller, you agree to every provision below.
Read this first — the single most important point. RACC is not a party to any sale you make. We operate a directory, vetting program, and community. Every transaction is solely between you and your buyer. You — not RACC — are the seller of record, and you are fully and independently responsible for the authenticity, description, delivery, and after-sale conduct of everything you offer or sell.
Contents
- Definitions
- Eligibility & application
- The programs, fees & billing
- RACC’s role — not a party to sales
- Seller representations & warranties
- Authenticity & certificates
- Listings & descriptions
- Prohibited conduct
- Facebook group & community rules
- Payments between you & buyers
- Shipping & fulfillment
- Returns, refunds & your policy
- Feedback & reputation
- Chargebacks & disputes
- Badges, marks & ranking
- Trusted Seller eBay sync
- Compliance with law
- Enforcement & remedies
- Investigations & cooperation
- Term & termination
- Indemnification
- Disclaimers
- Limitation of liability
- Release
- Dispute resolution & arbitration
- Changes to this Agreement
- General terms
- Acknowledgment
1.Definitions
- “Verified Seller” (VS) — a Seller approved for, and holding an active subscription to, the entry tier of the RACC seller program.
- “Trusted Seller” (TS) — a Seller approved for the highest RACC seller tier, generally after establishing a proven track record and the required number of Good Feedback.
- “Community” — the RACC websites (including racctrusted.com), the RACC Facebook group and any official RACC social channels, and any RACC forum, comment thread, listing, drop, ISO/Want-Ad, or event.
- “Item” — any autograph, signed photo or object, memorabilia, or related good you offer, advertise, or sell.
- “Buyer” — any person who purchases, offers to purchase, or inquires about an Item from you.
- “TPA” — a legitimate third-party authentication company such as Beckett Authentication Services (BAS), PSA/DNA, JSA (James Spence Authentication), AutographCOA (ACOA), or another reputable authenticator.
- “Good Feedback” — a positive feedback entry left by a Buyer on your RACC seller profile.
2.Eligibility & application
To apply you must be at least 18 years old, able to form a binding contract, and legally permitted to sell the Items you offer. You must complete your seller profile and submit truthful, accurate, and complete information in your application and profile, and keep it current. Providing false, misleading, or stolen identity or business information — or applying while subject to a prior RACC ban — is grounds for immediate denial or termination.
Acceptance into either program is at RACC’s sole and absolute discretion. We may approve, decline, condition, pause, or revoke seller status for any lawful reason or no reason, and being approved is a revocable privilege, not a right. Approval is not an endorsement, guarantee, or certification by RACC of you, your business, or any Item you sell (see Sections 4 and 6).
3.The programs, fees & billing
Seller status requires an active paid subscription in the tier for which you are approved. Current pricing is presented at sign-up and on your subscriptions page (for example, Verified Seller billed monthly and Trusted Seller billed annually). We may change fees prospectively; changes apply at your next renewal.
- Authorization & auto-renewal. You authorize RACC and its payment processors to charge your payment method the applicable recurring fee until you cancel. Subscriptions renew automatically for successive periods.
- No refunds. Except where required by law, all fees are non-refundable, including for partial periods, unused benefits, voluntary cancellation, or termination for your breach. Fees are for access to the program, not for any sale, placement, or outcome.
- Cancellation. You may cancel at any time; access continues until the end of the paid period and your profile is then removed from the seller list.
- Taxes. You are solely responsible for all taxes arising from your sales, and for collecting and remitting any sales, use, or VAT/GST taxes that apply to your transactions.
- Chargeback of fees. Disputing a legitimate subscription charge with your bank or processor, rather than using our cancellation process, is a breach and may result in immediate termination and a permanent ban.
4.RACC’s role — not a party to sales
RACC provides a community, a seller directory, an application/vetting process, listing and profile tools, and reputation features. RACC is a venue and information service only. We are not the buyer, seller, consignor, agent, broker, escrow holder, authenticator, insurer, shipper, or guarantor of any transaction, and we do not take possession of Items or (except for your subscription fees) handle the funds for your sales.
Every sale, negotiation, payment, and delivery is directly between you and your Buyer. You set your own prices, terms, and policies, and you alone are responsible for performing them. RACC does not review, approve, or guarantee any Item, listing, description, price, or Buyer, and any vetting, badge, ranking, or feedback we display is a community-reputation signal only — not a warranty, certification, or assumption of responsibility by RACC. You will not describe RACC as a party to, or a guarantor of, any sale.
5.Seller representations & warranties
For every Item you offer or sell through the Community, you represent and warrant that:
- You have the legal right and authority to sell it, and you have good title to it (or the consignor’s authority to sell it), free of undisclosed liens or claims;
- It is authentic and accurately described in all material respects, and it is not counterfeit, forged, autopen, pre-print, stamped, secretarial, restored, or reproduced unless that fact is clearly and conspicuously disclosed in the listing;
- It is not stolen, and it was not obtained through fraud, theft, or in violation of any agreement or law;
- Your sale of it, and your marketing and images, do not infringe or violate any intellectual-property, publicity, privacy, contract, or other right of any person, including any celebrity or their estate;
- All photographs depict the actual Item being sold (or are clearly labeled as stock/representative), and any COA or authentication you reference genuinely applies to that Item;
- You will honor the price, description, and terms of any Item you agree to sell, and you will complete the sale you accept.
These warranties run to your Buyers and to RACC. RACC relies on them in permitting you to sell in the Community.
6.Authenticity & certificates
You are solely responsible for the authenticity of everything you sell. RACC does not authenticate Items and makes no representation, warranty, or guarantee of authenticity for any Item sold by any Seller, at any tier. Our vetting evaluates a Seller’s standing and history; it is not an authentication of individual Items.
RACC encourages Buyers to obtain or independently verify authentication from a legitimate TPA of the Buyer’s choosing — such as Beckett Authentication Services (BAS), PSA/DNA, JSA, or AutographCOA (ACOA), among others. You agree to:
- Describe any certificate of authenticity accurately, identify who issued it, and never present an in-house or self-issued COA as if it were third-party TPA certification;
- Never fabricate, alter, transfer, mismatch, or misrepresent a COA, authentication number, or authenticator’s opinion, and never imply RACC authenticated an Item;
- Cooperate in good faith if an Item you sold is credibly challenged, including by facilitating TPA review and honoring your stated guarantee or a lawful remedy.
Knowingly or recklessly selling a non-authentic Item as authentic is fraud, a material breach of this Agreement, and grounds for the full range of remedies in Section 18.
7.Listings & descriptions
Your listings, posts, and profile must be accurate, complete, and not misleading. Disclose material facts a reasonable Buyer would want to know — condition, flaws, restoration, the nature of the signature (in-person, through-the-mail, private signing, etc.), and any authentication status. Use clear, honest photographs of the actual Item. Do not bait-and-switch, misuse keywords, impersonate others, or post content that is unlawful, infringing, defamatory, or deceptive. You are responsible for all content you post.
8.Prohibited conduct
You will not, in connection with the Community or any RACC-sourced Buyer:
- Sell or offer counterfeit, forged, stolen, or misrepresented Items, or misrepresent authenticity, provenance, or condition;
- Engage in shill bidding, fake sales, price manipulation, or coordinated schemes;
- Manipulate the feedback or ranking systems, solicit or exchange fake or incentivized feedback, or retaliate against honest feedback;
- Defraud, deceive, threaten, harass, dox, or discriminate against any Buyer or member;
- Solicit buyers to move off safe/traceable payments in order to evade buyer protection, taxes, or accountability;
- Use the Community to harvest members and then defraud them on or off platform;
- Circumvent a suspension or ban, operate undisclosed duplicate accounts, or apply on behalf of a banned person;
- Scrape, resell, or misuse RACC data, member information, or the seller list; or
- Violate any applicable law or the rights of any third party.
9.Facebook group & community rules
Selling privileges extend to the RACC Facebook group and other Community channels, and your conduct there is governed by this Agreement and by the posted group rules and Facebook’s own terms. You agree to follow ISO/Want-Ad and sale-post rules, respond honestly and in good faith, and not use the group to run scams, spam, poach transactions in order to evade protections, harass members, or post prohibited content. Violations in the group are violations of this Agreement and may result in removal from the group in addition to the remedies in Section 18. RACC is not affiliated with or endorsed by Facebook/Meta.
10.Payments between you & buyers
You collect payment directly from your Buyers; RACC does not process or hold funds for your sales. You are responsible for choosing lawful, appropriate payment methods and complying with their terms. We strongly recommend traceable methods that offer buyer/seller protection (for example, PayPal Goods & Services). You will not require or pressure a Buyer to use “friends and family,” gift cards, or other irreversible methods that strip Buyer protections as a condition of sale. You are responsible for your own payment-processor relationships, fees, holds, and compliance.
11.Shipping & fulfillment
You are responsible for fulfilling every sale you accept: packing Items safely, shipping within the time you state (or a commercially reasonable time), and using tracking — and, for higher-value Items, signature confirmation and insurance. Title and risk of loss pass according to your sale terms and applicable law; RACC bears none of it. Keep proof of shipment and delivery. Failure to deliver, chronic delay, or delivering an Item materially different from what was described is a breach.
12.Returns, refunds & your policy
You must maintain and clearly disclose a fair returns/refund policy and honor it, along with any authenticity guarantee you advertise and any rights Buyers have under applicable consumer-protection law. If an Item is credibly shown to be inauthentic or materially not as described, you will provide the remedy you promised or that the law requires. RACC does not fund, administer, or backstop your refunds or guarantees, but persistent failure to honor them is a breach.
13.Feedback & reputation
Good Feedback and other reputation signals are earned from genuine transactions. You will not create, buy, trade, solicit under pressure, or otherwise manufacture feedback, use duplicate or straw accounts, or condition a sale or discount on receiving positive feedback. You will not threaten or retaliate against a Buyer for honest feedback. Feedback and profile content you submit are subject to Section 21 and may be moderated or removed by RACC. RACC may display, aggregate, retain, and moderate reputation data at its discretion.
14.Chargebacks & disputes
If a Buyer opens a payment dispute or chargeback, you will respond promptly and in good faith and cooperate with the payment processor and, if asked, with RACC. Buyer/seller disputes are between you and the Buyer; RACC is not a party and has no obligation to mediate, but may investigate and act under Section 18. Abusing the dispute process, or refusing to make a Buyer whole where an Item was inauthentic or materially misdescribed, is a breach.
15.Badges, marks & ranking
While your subscription is active and in good standing, RACC grants you a limited, revocable, non-exclusive, non-transferable license to display the RACC Verified/Trusted Seller badges and marks solely to identify your current RACC status, following any brand guidelines we provide. You will not alter them, use them after your status ends, or use them in a way that implies RACC authenticated an Item or is a party to or guarantor of a sale. All RACC names, logos, badges, and rankings remain RACC’s property, and where you appear on the seller list or how you are ranked is determined by RACC in its discretion. On termination you will immediately stop using the badges and marks.
16.Trusted Seller eBay sync
If you use any eBay-store synchronization or portal feature, you authorize RACC to access and display your eBay listings for that purpose, you represent that doing so complies with eBay’s terms, and you remain solely responsible for those listings and their accuracy. RACC may modify or discontinue the feature at any time and is not responsible for eBay’s platform, availability, fees, or policies.
17.Compliance with law
You are solely responsible for complying with all laws applicable to your business and sales, including consumer-protection and autograph-dealer laws, certificate-of-authenticity requirements, tax and business-licensing obligations, anti-fraud and anti-counterfeiting laws, and export/import and sanctions rules. You are an independent business; nothing here creates an employment, agency, partnership, franchise, or joint-venture relationship between you and RACC.
18.Enforcement & remedies
If RACC determines, in its sole and reasonable discretion, that you have breached this Agreement, engaged in fraud or harmful conduct, or created risk to the Community, RACC may take any one or more of the following actions, with or without notice and in any combination:
- Issue a warning, or require corrective action;
- Suspend or restrict your account, listings, or features;
- Delist you from the seller list and remove your listings, profile, or content;
- Remove or ban you from the RACC Facebook group and other Community channels;
- Terminate your seller status and subscription with no refund of any fees, and forfeit any unused portion;
- Impose a permanent ban on you and any related or successor accounts; and
- Publish a factual notice, warning, or “do not buy” advisory about you to the Community, and share information with Buyers, payment processors, TPAs, marketplaces, or law enforcement, where RACC believes in good faith it is warranted to protect members.
You agree that publishing truthful information and RACC’s good-faith opinions about seller conduct is a legitimate protection of the Community, and you waive claims against RACC arising from such disclosures to the fullest extent permitted by law. These remedies are cumulative and in addition to any other rights RACC has at law or equity.
19.Investigations & cooperation
RACC may investigate suspected violations and reports about you. You agree to cooperate reasonably, respond truthfully and promptly to inquiries, and provide records (such as proof of authenticity, purchase, shipment, or refund) on request. Failure to cooperate is an independent ground for the remedies above.
20.Term & termination
This Agreement applies for as long as you participate as a Seller or hold seller status. Either party may terminate at any time: you by canceling your subscription; RACC as described in Section 18 or for convenience. On termination, your seller status, listings, badge license, and any eBay sync end, no fees are refunded except where required by law, and Sections 4 through 6 and 8 and 14 and 17 and 21 through 27 survive.
21.Indemnification
You will defend, indemnify, and hold harmless RACC and its owners, officers, employees, contractors, and agents from and against any claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: your Items, listings, content, and sales; your breach of this Agreement or of your representations and warranties; any dispute between you and a Buyer or any third party; your violation of any law or third-party right; or your authenticity, delivery, refund, or tax obligations. This includes claims by your Buyers. RACC may assume the exclusive defense of any matter subject to indemnification, at your expense, and you will cooperate.
22.Disclaimers
The community, the seller programs, and all related features are provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. RACC does not warrant the authenticity, quality, legality, or safety of any item, any buyer, or any seller, that the service will be uninterrupted or error-free, or that any listing, ranking, badge, or feedback is accurate or reliable. RACC makes no guarantee of any sales, revenue, placement, or results.
23.Limitation of liability
To the maximum extent permitted by law, RACC and its owners, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any lost profits, revenue, data, goodwill, or business, arising out of or relating to this Agreement, the programs, the Community, or any transaction, even if advised of the possibility. To the maximum extent permitted by law, RACC’s total aggregate liability for all claims relating to this Agreement or the programs will not exceed the greater of the total subscription fees you paid to RACC in the twelve (12) months before the event giving rise to the claim, or one hundred U.S. dollars (US$100). Some jurisdictions do not allow certain limitations, so parts of this may not apply to you.
24.Release
Because RACC is not a party to your transactions, you release RACC and its owners, officers, employees, and agents from all claims, demands, and damages of every kind, known and unknown, arising out of or connected with any dispute between you and a Buyer or any other member or third party. If you are a California resident, you waive California Civil Code § 1542 (and any similar law), which says a general release does not extend to claims the releasing party does not know of or suspect to exist in their favor at the time of the release.
25.Dispute resolution & arbitration
Please read — this affects how disputes with RACC are resolved and waives your right to a jury trial and to participate in a class action.
Any dispute, claim, or controversy between you and RACC arising out of or relating to this Agreement, the programs, or the Community that is not resolved informally will be resolved by final and binding individual arbitration, administered by a recognized arbitration provider under its consumer/commercial rules, rather than in court, except that either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court to protect intellectual property or stop misuse. Before starting arbitration, you agree to first contact us at legal@raccweb.com and attempt to resolve the dispute informally for at least thirty (30) days.
Class-action waiver. All disputes will be brought only in your or RACC’s individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person’s claims or preside over any class or representative proceeding. You and RACC waive any right to a jury trial. If this class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court.
Governing law & venue. This Agreement and any dispute are governed by the laws of the State of Connecticut and, where applicable, the Federal Arbitration Act, without regard to conflict-of-laws rules. Any arbitration will be seated in, and any permitted court action will be brought exclusively in the state or federal courts located in, Connecticut, USA, and you consent to their personal jurisdiction, except where prohibited by law.
26.Changes to this Agreement
We may update this Agreement from time to time. When we make a material change, we will update the “Last updated” date and version above and may notify you through the Community or by email, and we may require you to re-accept the current version to keep selling. Your continued participation as a Seller after a change takes effect constitutes acceptance of the revised Agreement. Each acceptance is recorded with its version, date, and other details for our records.
27.General terms
- Entire agreement. This Agreement, together with the Terms of Service and Privacy Policy, is the entire agreement between you and RACC about the seller programs and supersedes prior understandings on that subject.
- Severability. If any provision is held unenforceable, the rest remains in effect and the provision is enforced to the maximum extent permitted.
- No waiver. Our failure to enforce a provision is not a waiver of it.
- Assignment. You may not assign this Agreement without our consent; RACC may assign it, including to a successor or affiliate.
- Notices. We may give notice through the Community or to the email on your account; you may reach us at legal@raccweb.com.
- Independent contractor. You and RACC are independent; this Agreement creates no employment, agency, partnership, or joint venture.
- Survival. Provisions that by their nature should survive termination do so.
28.Acknowledgment
By applying to become, or continuing to participate as, a Verified or Trusted Seller, you acknowledge that you have read, understood, and agree to this Seller Agreement, including the arbitration and class-action waiver in Section 25, and that RACC is not a party to your transactions and makes no guarantee of authenticity. Your electronic acceptance is as legally binding as a handwritten signature.
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