I recently purchased an Alice Cooper signed Welcome to my nightmare LP from RACC Facebook. Seller was punctual and offered free overnight fedex shipping and packed the item very well and shipped it fast. Problem is the album had a lot of undisclosed damage such as a large crease and half the cover was covered with writing impressions from someone writing on something over it. Impossible not to see. I made the seller aware and I was told in so many words too bad, no refunds. While refunds aren't required for Trusted Sellers there is a code of ethics we Trusted Sellers follow, and this was a breach of that code imo and not what being a TS is all about.
New York, NY
Los Angeles, CA